How do AI and machine learning complement workforces for improved efficiency?

The newest generation of intelligent automation solutions rely on modern technologies like artificial intelligence (AI) to reach even-higher automation rates, which translates to significant efficiency gains for large organizations. At the intersection of workforce productivity and technologies like AI and machine learning lies a central question: Is its ultimate purpose to phase out jobs? Viewpoint Project reached out to TCG Process to collaborate on educational programming around this central question, which is top of mind across many industries and careers. The answer is clear: the goal of these technologies is to improve the day to day working environment, not replace jobs altogether.

In this short video, we'll also answer: What are AI and machine learning? And how do companies apply the technologies? What is the role of people in this new normal?