Learn how the DocProStar solution is used to solve both simple and complex document-driven processes in a low-code, no-code environment by global outsourcers to advance the workflow and eliminate time-consuming manual banking processes.
At the intersection of workforce productivity and technologies like AI and machine learning lies a central question: Is its ultimate purpose to phase out jobs? In this educational video created in conjunction with Viewpoint Project, we discuss use of these modern tech tools and their impact on people, who are the heart of every business.
Neil Walker, Head of Product for TCG Process and Jennifer Brady, Sales and Marketing Manager, TCG Process US, discussed connecting people with business processes with Kevin Crane of AIIM on Air.
Neil Walker, Head of Product for TCG Process and Therrel Griffin, Technical Project Manager for TCG Process, US discuss how to fully realize the promise of intelligent document processing.
Neil Walker, Head of Product for TCG Process and Denis Lavrisa, Insurance Team Lead, discussed digital transformation in the insurance industry with AIIM’s Kevin Crane.
Enterprise process automation should be the aim of any next-generation digital mailroom. In this use case, we'll walk through top challenges to consider when considering how to make sense of communications from stakeholders across the enterprise, and the key technologies to help you resolve them. You'll learn what is needed to improve customer engagement, lower operating costs, and ensure information access for even the most complex organization.
Claims processing is the crux of any insurance business. Why? There are cost and control considerations, as well as risk and fraud concerns, but the biggest financial impact to the insurer is customer retention. Digital technologies make it simple for insurers to provide a superior claims experience during tough times: prompt, accurate communication and the answers they need when they need them most.
When BPO Advance Record Management received request to digitize more than 1 million old employee files and HR records—quickly—they quickly realized they needed a solution capable of handling multiple document types and collect important metadata for searchability. They found TCG’s DocProStar platform.
Insurance companies require lots of information from customers when generating new policies was well as throughout the contract lifecycle. A rapid processing time is key to great customer experience. This use case discusses the top insurance document processing challenges, and how they might be addressed with modern technology.
In this use case, we dive into the intelligent document automation needs specific to insurance providers as they process such large volumes of information throughout a customer's lifecycle. Significant improvements to the customer experience can be made, and providers can expect gains across the organization.
