Improve the stakeholder experience
Communication is an expectation at every stage. Keep your customers, lenders, brokers, and employees better informed with access to information across the entire spectrum.
Banking has changed
Intelligent processing for risk-free, agile customer engagement
UNIFY YOUR BANKING PROCESSES UNDER A SMART DIGITAL ROOF
Seamlessly connect front and back-office operations in banking and financial services
As a financial institution, you’re meeting stakeholders wherever they are. Brick-and-mortar service? That’s no longer the industry standard. Mobile access is key, as are solutions that can adapt to constant changes in governmental regulations, which demands a convenience toll from banks as they invest in software to flex to changing times.
When your institution relies on multiple, disparate programs to manage varied processes, how can you create business processes that are convenient for customers and cost-effective for you?
Smart business process automation for any banking system landscape
Make better decisions, efficiently
Banking can’t afford risk. Reduce yours through early, quick access to accurate information. Respond to situations as quickly as your stakeholders provide input with immediate tailoring of banking products to accommodate changes in risk levels.
Adapt quickly to industry growth
No more months of disruption to meet new regulations and changes. Instead, flex with ever-changing business times, using process agility through quick and easy-to-manage tools for changes in documents, data, and workflow almost instantaneously.
Ensure compliance and meet SLAs
Let the tools speak for you. Allow stakeholders to access whatever data they need safely and securely with SLAs protection during peak processing times and complete audit trails.
"TCG Process has been an interesting company for us to follow over a number of years. We are pleased to see them move into our leading rank of capture vendors this year.”
Johann Hoepfner CEO, Infosource
TCG Process’s DocProStar platform leverages the right mix of people, robots, and artificial intelligence in one unified platform to enable banking processes to be efficient, frictionless and precise. No matter the goal.
A wealth of information, simplified
TCG Process’ intelligent solution eliminates multi-step external processes
and simplifies content processing in three ways:
Accelerate your primary banking processes
Account Opening
From customer arrival to account confirmation, DocProStar’s advanced technology ensures a compliant, accurate dossier and smooth automated bank validation process resulting in a speedy, seamless experience for new customer onboarding and banking.
Loan Processing
Faster loan processing for consumer, credit, and mortgage that remains compliant and reduces risk makes everyone on both sides of the interface happy. DocProStar takes loan processing software to a new level by accelerating the process while verifying all critical data against the bank’s database and business rules.
Digital mailroom
Increase the efficiency of internal processes while also reducing costs by implementing document process automation with DocProStar. Easy configuration tools on the unified platform, including its self-learning capability, supports quick implementation of new forms of data while still providing high-quality results.