DOCSNAP: CONNECTING PEOPLE WITH PROCESS - via mobile

Integrated, central configuration and user imaging guides provide a premium experience

DocSnap

There are tons of mobile scanning apps available in the market, most of which enable users to capture images of paper documents in a simple way. But most fail to guide the user throughout the document imaging process on the device. If those documents are critical to a business process, for example, organizations are left hoping the user sends it to the right email address in the correct format or channel, remembers to delete the local copy on the device or even remembers to send the document images in at all.

DocSnap solves these challenges and more. Available on both Apple App and Google Play stores, the app combines the flexibility and ease of mobile document capture with a fully connected intelligent document processing experience. Connecting people with processes through this simple-to-use mobile app also benefits IT organizations and business process owners with a centralized configuration approach and inbuilt chain-of-custody transparency. All of which ensures consistent and compliant processing as well as a great user experience.

SIMPLE TO SET UP

No need for custom app development, organizations can simply download the standard DocSnap app. Once logged in, the complete user experience is controlled through central configuration, including the color scheme, logos and capture profiles. All load dynamically and instantly for users.

SIMPLE TO MANAGE

Need to change the logo, a part of the color scheme or create a new capture profile? No problem. Configuration changes are synchronized automatically and immediately, so when the user logs in again everything is up to date.

SIMPLE TO USE

The entire user experience is under the organization’s control through centralized management. The user simply opens the app, selects the type of content to be captured and the relevant profile is applied. User experience can be optimized based on assigned parameters, such as the expected size of the document. An “Autosnap” feature is available to ensure image capture happens at exactly the right time, and prompts the user to enter any additional data that may be needed in real time.

Documents and data are seamlessly transferred to the back end processing environment, including system info from the device of capture. Things like as geo-location data, phone model and OS can be transmitted with the image. Additionally, mobile users can receive status updates and notifications throughout subsequent processing, keeping them connected during the entire business process.

AGILE INTEGRATION TO INTELLIGENT PROCESS AUTOMATION

DocSnap is just one way to collect documents and data: the TCG process automation platform is capable to collect content from a variety of channels beyond mobile capture. Gather document images from email, file systems or even directly from Microsoft Office applications. This multi-channel approach ensures fast, efficient, and consistent processing, removing friction for end-users by meeting them where they want to work.

Curious about what is possible with our process automation solution?
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Want to give it a try?

Simply download the app from the Apple Store or Google Play Store using the links below. The app is connected to a demo process, simply login (USER: demo/PASSWORD: demo) and give it a try.

NEED TO SNAP IN YOUR OWN APP?

If you like the sound of connected processing, but already have a mobile app, no problem. TCG Process also offers an SDK that allows you to embed the features of DocSnap into your own app.