Loan Origination
Streamline application intake, document verification and decisioning with an end-to-end automated process that ensures transparency and compliance.
Transform Banking Operations
Secure, scalable and compliant process automation for financial institutions.
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Unify your banking processes under a smart digital roof
As a financial institution, you meet your customers and employees wherever they are. Brick-and-mortar is no longer the industry standard, yet your legacy systems may still be of the time when they were. When your institution relies on multiple, disparate programs to manage varied processes, how can you streamline document-heavy processes, reduce manual work and stay compliant – all while delivering faster, more reliable service to your customers and internal teams?
Flexible process automation and advanced document processing together elevate every aspect of your banking workflows.
Where we help most
Customer Onboarding & Account Opening
Automate document collection, identity verification and eligibility checks to reduce onboarding times and enhance your customer’s experience.
Customer Communications
Route inbound requests (emails, documents, forms, call center recordings) to the right teams faster with intelligent triage and data extraction.
KYC & AML Compliance
Capture and process supporting documents, trigger alerts and automatic activity logging ensures you are always audit-ready.
"Technological innovations will be the heart and blood of the banking industry for many years to come.”
John Stumpf former CEO of Wells Fargo
Safely Orchestrate the Future of AI in Banking
Modern banking requires more than just innovation – it requires confidence in how innovation is implemented. With OCTO, banks can take full advantage of advanced AI services while maintaining control, transparency and compliance.
Whether integrating large language models for document understanding or automating decision-making across loan and compliance processes, OCTO’s orchestration capabilities ensure every component – AI or not – is governed and auditable.
- Built-In Guardrails
Easily ensure all AI outputs are analyzed, validated and safely integrated into decision-making processes.
- Modular Integration
Combine legacy systems with modern AI services using flexible connectors and orchestration flows.
- Compliance-Ready by Default
In addition to track every action, input and output through centralized logs and automatic auditing, embed AI explainability inside your audits, provide a detailed insight into how AI results were formulated and validated.
- Real-Time Visibility
Monitor AI-powered workflows in action, with alerts that keep you in control.
Meet your goals today while preparing for tomorrow’s possibilities.
A wealth of information, simplified
TCG Process’ intelligent document processing solution, DocProStar, eliminates manual data entry, accurately capturing critical customer information and simplifying content processing in three ways:
Capture to connect all channels
All incoming documents, arriving in a variety of formats from various channels, including fax, email, PDFs, online portal, mobile device, chat, social media thread, etc., are captured and aligned into a single industry standard.
Understand data intelligently
Relevant data is extracted and validated not only for accuracy but verified against what’s true to the customer and institution, business rules and controls-satisfying KYC requirements.
Automate with dynamic processing
Critical information and automatically extracted data is used for near-immediate business intelligence and kicks off further verification, risk assessment, and rules-checking processes.