The Secrets Behind Successful IDP: How Integra Soluciones Implemented IDP Throughout Their SSC

This customer success story explains how one BPO has developed many efficiencies, reduced risk and enhanced customer service for their banking customers with faster turnaround times. All of these gains were achieved by implementing the DocProStar solution to automate document-driven processes, spanning front to back office operations. A few highlights of this session include how they were able to empower banks to:

• Increase operations without increasing staff
• Eliminate fraudulent loan attempts
• Slash processing time by 49%